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Error Codes

Error Codes

Owned by Armando Carratala
Last updated: Apr 16, 2024

Error Code Ranges

Error Codes are organized by ranges:



FromToDescription

Certificate Issuance.

Error codes generated by modules or products related to certificate issuance from DigiCert or EJBCA.





10001100Success response sends by the Certification Authority.
20003999Generated by communication library or gateway with Certification Authority services.
40004999Error generated by a Rempki response
50005999Error codes generated by the certificate request validation module (KmilaRA). This module validates each certificate request against the configured approval, like external DB, configuration files, MPKI PassCode, etc.

Generals

General errors, like JSON or certificate parsing.

1000010200This kind of error belongs to the basic modules used by Alison-Desktop, Alison-Server, Debbie-Server, etc.

Externals

This kind of error is generated by external modules, live LDAP validation or certificate issuance validation.

1090111100Error Codes reported by the Santander-AdSec module.

Alison SDK js

AlisonJS sdk

AlisonGUI sdk

Alison-Desktop

Alison-Server

Some codes are shared between modules




2000120199

Alison SDKjs Library

2020120299Notification codes. Usually not considered as an error.
2030120399User response codes, like CANCEL.
2040120499AlisonJS Library
2050120599Alison-Plug in or communication codes generated by the library. These codes are not recoverable.
2060120999Codes generated by Alison-Desktop.
2100121499Codes generated by Keystores modules, like CSK.
2150021999Alison-Desktop (version 3.x)
2200022999AlisonMobile SDK Error & Status codes.
2300023999Alison-Server
Debbie Server3000030999Generated by Debbie.
PDFSign Builder3100031999Generated by PDF Sign Builder
Connection errors4000040100Errors indicating connection errors between modules.
Alison ID5000056100Alison ID, Alison ID Gateway y Detect ID
Secure Doc6000062999Generated by Secure Doc

.


CoLT Issuance

CoLT-Gateway

CodeNameDescription

1001..

..1009

SUCCESS_API_CODES

All these codes are equivalents to SUCCESS.

OK_CODE_ENROLL_COMPLETED = 1001;
OK_CODE_RENEW_COMPLETED = 1002;
OK_CODE_REVOKE_COMPLETED = 1003;
OK_CODE_SEARCH_COMPLETED = 1004;
OK_CODE_EDIT_COMPLETED = 1005;
OK_CODE_RELOAD_COMPLETED = 1006;

OK_CODE_USERINFORMATION_COMPLETED = 1007;

OK_CODE_PASSCODEINFORMATION_COMPLETED = 1008;

OK_CODE_EDITPASSCODE_COMPLETED = 1009;

2001ERR_INVALID_OR_NULL_CSRError getting CSR parameter
2002ERR_INVALID_NVP_HASHMAPError getting NVP parameter
2003ERR_NVALID_CERT_VAL_DAYSError getting certificateValidityDays parameter
2004ERR_OVERRIDE_VALIDITYError, Policy set OverrideValidity to false
2005ERR_DEFAULT_POLICY_NOT_FOUNDError, Default Policy could not be found
2006ERR_INVALID_PKCS7Error getting PKCS7 parameter
2007ERR_GENERIC_REVOKEError revoking certificate
2008ERRINVALID_CERT_SERIALError getting certificate serial
2009ERR_INVALID_CERT_ISSUERError getting certificate issuer
2010ERR_SEARCH_NO_RESULTSError, no search results
2011

ERR_CODE_INVALID_OR_NULL_SEATID

Error getting seatId parameter

2012

ERR_CODE_INVALID_OR_NULL_PASSCODE

Error getting passcode parameter

2013

ERR_CODE_INVALID_OR_NULL_EXPIRYDATETIME

Error getting expiryDateTime parameter

...

3001EXC_AXISFAULT

AxisFault Exception

A30D - Domain not authenticated. Please make sure the domain exists in your MPKI 8 account and it is approved.

3002EXC_REMOTERemoteException Exception
3003EXC_ADBADBException Exception
3004EXC_MALFORMED_URIMalformedURIException Exception
3005EXC_GENERIC

Generic Exception. Common reasons of this error:

  • CoLT-Frontend cannot communicate with CoLT-Gateway to issue certificate.
3005DUPLICATE CERTIFICATE OR ACCOUNTAn existing certificate with the same DN. Deprecated and replaced by 3023.
3006EXC_THROWABLEThrowable Exception
3007EXC_CANT_PARSE_CERT_ISSUERException parsing certificate issuer
3008EXC_CANT_PARSE_EXTENSIONException parsing extension
3009EXC_IOIO Exception
...

3019INVALID_OR_NOT_AVAILABLE_PASSCODEInvalid or not available passcode.
3020INVALID_DATA_FORMAT

Data type validation failed for an attribute value in the enrollment request. 

  • One or several fields have invalid characters o invalid format.
  • Verify if the email value complies with a  valid domain.
  • Check character set defined by CA profiles.
3021INVALID_KEY_SIZEThe key length of the binary security token provided does not match the policy.
3022ACCOUNT_EXHAUSTEDThe enrollment request could not be processed as it exceeds the number of certificates available for this account.
3023DUPLICATE_CERTIFICATEA certificate has already been issued with this enrollment information, and it is still valid.
3024UNSUPPORTED_FEATUREFeature not supported.
3025REVOKED_CERTIFICATEThe certificate is revoked.
3026CLIENT_CERT_REVOKEDThe client certificate is revoked.
3027

DEFAULT_ERROR

Default error code.
3028

INVALID_OR_MISSING_SEATID

Invalid or missing SeatId.
...




3450ERR_INVALID_OR_NULL_USERNAMEError getting UserName parameter
3451ERR_INVALID_OR_NULL_EMAILError getting certificate email
3452ERR_INVALID_OR_NULL_CANAMEError getting CA Name
3453ERR_INVALID_OR_NULL_CPNAMEError getting Certificate Profile Name
3454ERR_INVALID_OR_NULL_EEPNAMEError getting End Entity Profile Name
3455ERR_INVALID_OR_NULL_DN_TEMPLATEError getting DN Template
3456ERR_INVALID_OR_NULL_DNError building DN
...

3500EXC_CESECOREGeneral CESECore error
3501EXC_EJBCAGeneral CA error
3502EXC_AUTHORIZATION_DENIEDNo authorization to perform this operation
3503EXC_USER_DOESNT_FULLFILL_EEPROFILEGiven userdata doesn't fullfill end entity profile
3504EXC_APPROVALApproval is necessary
3505EXC_WAITING_FOR_APPROVALWaiting for approval
3506EXC_CA_DOESNT_EXISTSCA does not exist
3507EXC_ALREADY_REVOKEDhis certificate has already been revoked
3508EXC_DATE_NOT_VALIDRevoke date not valid
3509EXC_REVOKE_BACKDATE_NOT_ALLOWEDRevoke backdate not allowed for profile
3510EXC_CERTIFICATEError getting certificate
3511EXC_USER_NOT_FOUNDUser not found
...

3600EXC_CONTROLLER_OPERATION_INTERRUPTEDController operation interrupted
3601EXC_CONTROLLER_NOT_FOUND_OR_DISABLEDController not found or disabled
3602EXC_CONTROLLER_ACCESS_FORBIDENController access forbidden: missing or incorrect challenge
3603EXC_CONTROLLER_CONFIGURATION_NOT_VALIDController configuration not valid
3604EXC_CONTROLLER_OPERATION_NOT_SUPPORTEDController operation not supported

3605

EXC_MSG_CONTROLLER_CANNOT_CONNECT_CA

Controller cannot connect with CA

3606

EXC_MSG_CONTROLLER_OPERATION_TIMEOUT

Controller operation timeout

Rempki

CodeNameDescription
4001ERROR_REMPKI_MALFORMEDError in user data provided by Rempki


CoLT-Frontend / CoLT-Backend

CodeNameDescription
5000ERROR_OPERATION_UNKNOWNGeneric Error
5001ERROR_GENERAL_EXCEPTIONGeneral Exception
5002ERROR_NOT_RA_OPERATORRA operator not found
5003ERROR_RUNNING_EXCEPTIONGeneral Running Exception
5005ERROR_OPENNING_API

Error trying to contact CoLT_Backend module to validate request or get configuration.

5006ERROR_CONNECTION_BACKENDError trying to contact CoLT_Backend to getmodule to validate request or get configuration.
5007ERROR_CONNEXION_CLOUD
Error trying to connect to Alison Server
5010ERROR_AUTHENTICATION_FAIL
5012ERROR_UNKNOWN_PWD_RESULT
5013ERROR_PASSCODE_NOT_FOUND
5014ERROR_PASSCODE_LOCKED
5015ERROR_PASSCODE_EXPIRED
5016ERROR_PASSCODE_USED
5017ERROR_PASSCODE_CANCELLED
5018ERROR_REGISTERING_CERTIFICATECertificate couldn't be registered on local DataBase.
5020ERROR_APPROVAL_FAILThis request doesn't have enough approval credits.
5021ERROR_NOT_RENEWABLEThis certificate is not renewable
5022ERROR_INDIVIDUAL_NOT_FOUND
5023ERROR_PASSCODE_NATID_NOT_MATCHPasscode doesn't match
5024ERROR_INVALID_AUTH_METHOD
5025ERROR_INVALID_PINAt least, one of the validation PINes is incorrect.
5026ERROR_INVALID_CERTIFICATEInvalid certificate
5027ERROR_DISABLED_AUTORENEWAutorenewal is disabled.
5028ERROR_ALREADY_RENEWEDCertificate already renewed
5029ERROR_DISABLED_RENEWALRenewal is disabled
5030ERROR_ISSUE_FAIL
5031ERROR_GENERATE_CSR
5032ERROR_POLICY_NOT_RENEWABLE
5033ERROR_POL_RENEW_OUT_OF_RANGEThis certificate can't be renewed
5034ERROR_DISABLED_AUTO_REGISTERAuto-register individual based on presented certificate is disabled.
5035ERROR_UNKNOWN_POLICYNone policy found matching this certificate.
5036ERROR_REVOKE_FAIL
5040ERROR_INVALID_REQUEST_TYPEInvalid request type.
5041ERROR_INVALID_SEARCH_TYPEInvalid search.
5042ERROR_SEARCH_GENERICGeneric error during search.
5043ERROR_SEARCH_NOT_FOUNTSearch not found.
5051ERROR_INVALID_SERIAL_NUM
5052ERROR_UNABLE_OF_VERIFYSe ha producido un error general al intentar verificar el certificado
5070ERROR_CA_SERVICESCA response with error.
5071ERROR_CA_RESPONSEError processing CA response.
5080ERROR_LOCAL_INSTALL_CERTError during certificate installation on end user computer.
5081ERROR_LOCAL_OPERATIONError on end-user computer.
5082ERROR_LOCAL_UNKNOWNError on end-user computer.
5101REQUIRE_CERT_AUTH
5102REQUIRE_OTP_AUTH
5103ERROR_CREATE_USERError creating the user 
5104ERROR_UPDATE_USERError updating the user
5105ERROR_CREATE_INDIVIDUALThe user was not created on the database.
5106ERROR_CREATE_REVOKEError creating the revoke
5201ERROR_ORIGIN_REQUEST_NOT_FOUND
5202REQUEST_ALREADY_APPROVED
5203ONBOARDING_ALREADY_STARTED
5204REQUEST_COMPLETED
5230ERROR_STARTING_WA_PROCESS
5301ERROR_MOBILE_POLICY_UNDEFINEDKeystore Policy MOBILE should be defined


AlisonSDK v1.x / AlisonJS sdk

Library response

Code NameDescription
20001ERR_BUSYProvider is processing a request and library is waiting a response from the provider.
20002ERR_NOT_LOADEDAlison Library not loaded. Probably a wrong reference to the config file.
20003ERR_NOT_INITIALIZEDDuring initialization library contact providers and register licenses.
20004ERR_IE_COMPATIBILITY_MODE_ONIExplorer is running with compatibility mode ON. That is not allowed.
20010ERR_LOADING_CONFIGError loading the config file.
20011ERR_LOADING_GUIError loading GUI components (mainly the Alison-Dialog componente).
20012ERR_GUI_VALUE_MISSINGOne of the required values of GUI config is empty or Missing (like language file).
20013 ERR_MAINDIVID_NOT_FOUNDThere is no <div> tag to be used by Alison GUI. Check the HTML page.
20014ERR_LOADING_LICENSEError loading the license file.
20015ERR_LOADING_AUTHTOKENError loading the Authentication Token.
20016ERR_NONE_PROVIDERThere is none provider to be used for the request.
20017WRN_IN_SOME_PROVIDERThere was an error in some of the providers (for example Alison-Cloud) but other providers were reachable.
20018ERR_CONNECTOR_UNIMPLEMENTED
20019ERR_PROVIDER_INVALIDThe provider was not selected, ot the selected provider is invalid.
20020ERR_PROVIDER_UNREACHABLEThe provider is not installed or unreachable - can't run
20021ERR_EXTENSION_UNREACHABLEThe extension is not installed or unreachable - can't run
20022ERR_COMPONENT_OUTDATEDOne component outdated - can't run
20023WRN_COMPONENT_UPDATABLEThe component can be updated. Can continue the execution.
20024ERR_COMPONENT_WITH_PROBLEMThe component has some problem.
20025ERR_COMPONENT_INCONSISTENTThere is a combination of conditions in the components inconsistently.
20026ERR_EXTENSION_CONFIG_UNDEFINEDThe extension config is undefined.
20027ERR_COMPATIBILITY_MODE_INVALIDCompatibility mode enabled in IExplorer trying to reach the provider in Direct Mode.
20030ERR_OPERATION_FAIL

There is an error in one of the providers.

* Posible reason is when tries to recover a request (ticket) witch was suspended or discarted.

* Another errors, more specific, can also be related to this error.

20040ERR_LINKER_RESPONSE_NULLError in the response (null) of the Extension.
20041ERR_LINKER_RESPONSE_UNDEFINEDError in the response (undefined) of the Extension.
20042ERR_LINKER_RESPONSE_EMPTYError in the response (empty) of the Extension.
20043ERR_LINKER_RESPONSE_EXCEPTIONException in the call to the Extension.
20044ERR_PROVIDER_RESPONSE_EMPTY

Empty response from Provider when it should be some value. Provider can be hanged, or there is an error inside of it.

Look the Provider audit log to determine the cause.

20050ERR_OPEN_SESSIONError when trying to open a session with the provider.
20051ERR_REGISTER_LICENSEError trying to register the license in the provider.
20052ERR_TICKET_FETCH_INVALIDError during the processing of a request. The provider answered an invalid ticket number.
20053ERR_NONE_TICKET_PENDINGThere is no ticket pending.
20054ERR_TICKET_FETCH_NOT_RESPONDEThe request to the provider is hanged.
20055ERR_TICKET_FETCH_UNKNOWNError fetching the ticket. Unknown error.
20056ERR_EMPTY_SIGNATUREEmpty signature sent to sign.
20057ERR_PROVIDER_FETCH_TIMEOUTLimit to get a response from the provider was reached.
20058ERR_EMPTY_CERTSELECTORNone certificate was selected to sign.
20059ERR_PROVIDER_NOT_FOUNDThere is none provider enabled to administer the certificate selected to generate the signature.
20060ERR_REQUIRE_EXTEND_TIMEOUTLimit to get a response from the provider was reached, but there is a request to extend the time.
20061ERR_TICKET_NOT_PROCESSEDThe tiecket is never processed, so probably the provider is processing another hanged ticket.
20062ERR_INVALID_SESSIONThe session belong to a different user.
20070ERR_OPERATION_UNKNOWNThe kind of operation is unknown.
20071ERR_OPERATION_NOT_IMPLEMENTEDThe operation is not implemented in this version.
20080ERR_CERTIFICATE_NOT_FOUND

The certificate indicated was not found.

A possible error is that the CertificateSelector or Filter is to strict.

20081ERR_INVALID_DATA2SIGNInvalid data to sign.
20082ERR_KEYSTORE_NOT_SUPPORTEDKeyStore not supported.
20083ERR_EMPTY_KEYSTORE_IDEmpty KeyStore informed.
20090ERR_PROVIDER_NOT_RESTARTThere was an error when the provider need to be restarted (and it was not possible).


Information Codes

These codes are used to inform some special condition of keystore or certificate.

Code NameDescription
20201INF_ALREADY_INITIALIZEDAlison library was already initialized.
20202INF_CACHE_LOADEDThe value returned (mainly the list of certificate) was retrieved from the cache.


User response

Code NameDescription
0OKSuccess, no error
20301USR_CANCELUser cancel
20305USR_CHANGE_PASSWORDUser changed password
20307USR_DISABLEUser disabled button
20308USR_ACCEPTUser accept button

.

AlisonJS / AlisonGUI Library

Code NameDescription
20401ERR_UNDEFINED_ERRORUndefined AlisonJS Error.
20404ERR_PROVIDER_NOT_FOUNDCertificate Provider was not found.
20405ERR_MALFORMED_LICENSEAccessToken or License is malformed.



20501ERR_INVALID_COMMANDInvalid command sent to the extension.
20502ERR_NONE_COMMAND_SENDNon command was sent to the extension.
20503ERR_PROVIDER_COMM_TIMEOUTCommunication timeout with the provider.
20504ERR_PROVIDER_COMM_EXCEPTIONException raised during communication with the provider.
20505ERR_NOT_SUPPORTED_PROTOCOLProtocol version not supported.
20506ERR_MISSING_OR_INVALID_PARAMInvalid param: missing or invalid param (malformed).
20507ERR_GET_SMS_GENERICError trying to get SMS otp (usually if the service can't be contacted).

.


Alison Desktop

User response

Code NameDescription
0OKSuccess, no error
20301USR_CANCELUser press cancel button or option.
20302USR_CLOSEUser press close button or option.
20303USR_STOPUser press stop button or option.
20304USR_ACCEPTUser press accept button (alison-sdk v2)
20305USR_CHANGE_PASSWORDUser press option changed password
20307USR_DISABLEUser disabled button
20308USR_ACCEPTUser accept button
Code NameDescription
20501ERR_INVALID_COMMANDInvalid command sent to the extension.
20502ERR_NONE_COMMAND_SENDNon command was sent to the extension.
20503ERR_PROVIDER_COMM_TIMEOUTCommunication timeout with the provider.
20504ERR_PROVIDER_COMM_EXCEPTIONException raised during communication with the provider.
20505ERR_NOT_SUPPORTED_PROTOCOLProtocol version not supported.
20506ERR_MISSING_OR_INVALID_PARAMInvalid param: missing or invalid param (malformed).

Desktop errors

CodeNameDescription
20600ERR_NOT_IMPLEMENTEDThe requested functionality or service is not implemented in this version or platform.
20601ERR_RUNTIME_GENERICError during execution (throwable exception).
20602ERR_EXCEPTION_GENERICError during execution
20603ERR_CANNOT_PARSEError parsing parameters or structure
20604ERR_UNDEFINED_RESPONSE
20607ERR_RESTART_REQUIRED

Provider need to be restarted. Shared between AlisonSDK and AlisonDesktop.

20608ERR_TIMEOUTRequest timeout.
20609ERR_EMPTY_OR_INVALID_FIELDSEmpty parameters
20610ERR_LICENSE_EXPIRED
20611ERR_LICENSE_INSTALL
20612ERR_CANNOT_DECRYPT_LICENSE

V1 protocol: Malformed License String.

V2 protocol: Could not parse JWT Token. Usually because  JWT signature does not match locally computed signature, or JWT validity cannot be asserted and should not be trusted.

20613ERR_ORIGINHEADER_VS_LICENSE
20614ERR_TICKET_QUEUE_FULL
20615ERR_AUTHTOKEN_EXPIRED
20616ERR_CRC_CHECK_FAIL
20617ERR_OPERATION_NOT_AVAILABLE
20618WRN_TOKEN_NOT_INITIALIZED
20621ERR_CREATING_SESSION
20622ERR_OPEN_SESSION
20623ERR_SESSION_EXPIRED
20624ERR_CANNOT_FIND_SESSION
20625ERR_ORIGIN_OR_HOST_HEADER_EMPTY
20626ERR_CA_INSTALL_CAPI
20627ERR_CA_INSTALL_FF
20628ERR_LICENSE_INVALID
20630ERR_TICKET_NONE_PENDING
20631ERR_TICKET_INVALID_ID
20632ERR_FETCHING_TICKET
20633ERR_SIGN
20634ERR_MIGRATE_CERTIFICATE
20635ERR_GET_CERTIFICATE_LIST
20636ERR_GEN_CSR
20637ERR_GET_KEYSTORE_INFO
20638ERR_GET_SYSTEM_INFO
20639ERR_CHANGE_PASSWORD
20640ERR_CANNOT_LOAD_USER_PREF
20641ERR_CANNOT_SAVE_USER_PREF
20642ERR_CANNOT_GET_ANY_INTERFACE
20643ERR_CANNOT_STOP_SERVER
20644ERR_CANNOT_RESTART_INSTANCE
20645ERR_UIMANAGER
20646ERR_TRAY_UNSUPPORTED
20647ERR_INCORRECT_MODE
20648ERR_CANNOT_GET_ALL_INTERFACES
20649ERR_INTERFACE_ALREADY_TAKEN
20650ERR_CERT_CANNOT_LOAD
20651ERR_CERT_CANNOT_PARSE
20652ERR_CERT_CANNOT_FIND_DUMMY
20653ERR_CERT_CANNOT_GENERATE_DUMMY
20654ERR_CERT_CANNOT_REMOVE
20655ERR_CERT_CANNOT_INSTALL
20656ERR_P7B_CANNOT_PARSE
20657ERR_P7B_CANNOT_INSTALL
20658ERR_P7B_CANNOT_INSTALL_MISSING_PK
20659ERR_METHOD_NOT_ALLOWED
20660ERR_KP_CANNOT_GENERATE
20661ERR_CSR_CANNOT_GENERATE
20662ERR_SIGN_CANNOT_GENERATE
20663ERR_GET_ALIASES
20664ERR_GET_CERTIFICATE
20665ERR_IMPORTError trying to import the certificate from a Keystore.
20666ERR_EXPORT

Error trying to export the certificate from a Keystore.

When this error happens trying to import a certificate, then the problem is in the certificate to be imported (probably the PFX file is corrupted, or the private key is not exportable).

20667ERR_CHANGE_PW
20668ERR_GET_PKE
20669ERR_GET_ALIAS_CSP
20670ERR_POL_REQUIRE_LOGIN
20671ERR_POL_INVALID_CREDENTIAL
20672ERR_POL_PASSWORD_COMPLEXITY
20673ERR_POL_PROFILE_PERM_LOCKED
20674ERR_POL_PROFILE_TEMP_LOCKED
20675WRN_POL_PROFILE_PASS_EXPIRED
20676WRN_POL_PROFILE_PASS_CLOSE2EXPIRE
20677ERR_POL_PROFILE_PASS_DEFAULT
20680ERR_PTA_GENERAL_ERRORError with Symantec Personal Trust Agent
20681ERR_CSK_GENERAL_ERRORGeneral error with Alison KeyStore
20682ERR_CANNOT_RESTART_INTERFACESCannot restart interfaces
20701ERR_KEYSTORE_CANNOT_DETECT
20702ERR_KINFO_CANNOT_GET
20703ERR_KINFO_CANNOT_GET_SLOT_LIST
20704ERR_KINFO_CANNOT_GET_SLOT
20705ERR_KINFO_CANNOT_GET_SLOT_X509
20710ERR_KEYSTORE_CANNOT_INIT
20711ERR_KEYSTORE_CANNOT_LOAD
20712ERR_KEYSTORE_CANNOT_LOGOUT
20713ERR_KEYSTORE_NONE_PROTOCOL
20714ERR_KEYSTORE_UNSUPPORTED
20715ERR_KEYSTORE_NOT_LOADED

The Keystore that administers your certificate is not enabled in AlisonDesktop.

Open the menu: Preferences >> Admin Keystore and enabled it.

20716INF_DEVICE_MEMORY_ALMOST_FULLDevice without space to store a certificate.
20717ERR_DEVICE_NOT_IMPLEMENTED
20718ERR_DEVICE_SLOT_NOT_FOUND
20719ERR_KEYSTORE_CANT_GEN_SELFSIGNED
20720ERR_KEYSTORE_SESSION_NULL
20721ERR_KEYSTORE_CANNOT_OPEN
20722ERR_KEYSTORE_CANNOT_CREATE
20723ERR_KEYSTORE_CANNOT_EXPORTPrivate key is not accessible to export
20724ERR_NONE_DEVICE_CONECTEDDevice not connected
20725ERR_PKCS12_NOT_FOUND
20726ERR_CERT_ALREADY_IN_KEYSTORECertificate already installed in the Keystore
20727ERR_CERT_NOT_FOUND_IN_KEYSTORECertificate not found in Keystore
20728ERR_WRONG_KEYSTOREWrong Keystore during the installation of a certificate
20729ERR_CORRUPT_KEYSTOREKeystore corrupt
20730ERR_CANNOT_OPEN_GUICannot open a window
20731ERR_DEVICE_WITHOUT_MEMORYDevice without memory
20732ERR_OBSOLETE_DRIVERObsolete drivers
20733ERR_INVALID_MECHANISMInvalid algorithm or parameters (sometimes is required a SHA1withRSA signature and this algorithm was disabled on FIPS devices)
20734ERR_KEYSTORE_ALREADY_EXISTSKeystore already exists
20735ERR_KEYSTORE_NOT_INITIALIZEDKeystore not initialized
20736ERR_FF_NSS_PROFILE_CHANGEDFirefox NSS profile changed. It's necessary to restart Alison-Desktop to load the new profile
20737ERR_CANNOT_GET_KEYSTORE_ENTRY

This error happens when Alison Desktop or DigiCert Desktop Client can't identify or access the private key related to the certificate.

The possible reason for this error:

  • It's not possible to open the Keystore entry for the required operation. A wrong password of the device is requiring another kind of authentication.
  • There isn't a private key related to the required certificate.
  • There is more than 1 private key related to the certificate. This is possible because the PKCS#11 device has more than 1 CKA_ID with the same value.
20738ERR_KEYSTORE_CANNOT_PARSE_URI
20739

ERR_KEYSTORE_CANNOT_GEN_REQUEST

Cannot generate a PKCS10 request
20740

ERR_PRIVKEY_NOT_FOUND

Cannot retrieve the private key. This error can happen when a certificate is going to be installed.
20741ERR_NOT_AVAILABLEService not available, for example: trying to generate a new profile for ETOKEN.
20742ERR_PROFILE_ID_UNDEFINEDProfileID is required
20743ERR_NONE_PROFILE_FOUNDProfile not found
20744

ERR_P12_MEMORY_INVALID 

Error trying to open KeyStore in memory. Probably the Base64 format is incorrect.
20745ERR_CKR_EXCEPTION

Unmapped PKCS11 device error. This general error code is generated when PKCS11 devices had some problem.
A more detailed description of the error's reason should be found in the log file.

Note: Alison-Desktop tries to catch every common device error and gives a friendly treatment of it to the end user.

20750WRN_CERTITICATE_FILTEREDThis certificate was filtered by Alison-Desktop
20760ERR_MTOKEN_ATTRIBUTE_TYPE_INVALID
20801ERR_CHALLEGE_SV_HTTP_STATUS_CODE
20802ERR_CHALLEGE_SV_POST
20803ERR_CHALLEGE_INTERNAL_CODE
20851ERR_CREDENCIAL_STATUS_INVALID
20852ERR_CREDENCIAL_STATUS_BLOCKED
20853ERR_CREDENCIAL_NOT_PRESENT
20901ERR_LOADING_CERTS_CAPI
20902ERR_LOADING_CERTS_NSS_FIREFOXError loading NSS Firefox certfificates
20903ERR_LOADING_CERTS_KEYCHAIN
20904ERR_LOADING_CERTS_CSK
20905ERR_LOADING_CERTS_PKCS11_ETOKEN
20907ERR_LOADING_CERTS_PKCS11_GENERIC
20910ERR_LOADING_CERTS_P12


Alison KeyStore errors

CodeNameDescription
21001ERR_NONE_HWID_FOUNDNone HWID available to protect the profile
21051ERR_CANT_SPLIT_MASTERKEYIt was not possible to split master key
21052ERR_CANT_RECOVER_MASTERKEYIt was not possible to rebuild master key
21053ERR_CANT_SPLIT_HWID_MASTERKEYIt was not possible to split Masterkey HWID slice
21061ERR_CANT_ENCRYPT
21062ERR_CANT_CREATE_KEY_PROTECProblem trying to create keyProtector for a private key
21063ERR_PRIVATE_KEY_NOT_PKCS8Private key not in PKCS#8 format
21064ERR_CANT_RECOVER_KEYIt can not recover private key
21065ERR_CANT_DECRYPT_KEYIt's not possible to decrypt the key
21066ERR_CANT_ENCRYPT_PRIVATE_KEYIt's not possible to encrypt the key
21067ERR_CANT_ENCRYPT_KEYIt's not possible to encode the preKey
21068ERR_CANT_ENCODE_PREHASHIt's not possible to encode the preKey
21071ERR_CANT_OVERWRITE_CERTIt's not possible to overwrite the certificate
21072ERR_CANT_OVERWRITE_KEYIt's not possible to overwrite the key
21081ERR_IDLE_TIMEOUTOpened Keystore Timeout
21082ERR_CANNOT_LOGOUTError trying to logout
21083ERR_CANNOT_OPEN_KEYSTOREError trying to reopen the Keystore
21084ERR_SAVING_PROFILEError trying to save the profile
21085ERR_LOADING_PROFILE

Error trying to load the profile.

Error trying to open a GUI interface for initialization.

21086ERR_CANNOT_INIT_GUI
21087ERR_CANNOT_UPDATE_KEYSTOREError trying to upgrade profile version
21091ERR_WRONG_PARAMS
21092ERR_CANNOT_CREATE_KEYSTOREError trying to create the profile
21093ERR_CANNOT_CHPWD_GUI
21094ERR_CANNOT_OPEN_GUI
21101ERR_HWID_NOT_INITIALIZEDHWID not initialized
21102ERR_INVALID_PASSWORDInvalid Password
21103ERR_INVALID_HWIDInvalid HWID. Probably user changed computer components
21201ERR_PROFILE_LOCKEDProfile locked
21202ERR_PROFILE_WITH_ERRORProfile with error
21203ERR_PROFILE_TAMPEREDProfile changed from another program
21204ERR_PROFILE_INVALID_CSKMAGICProfile looks not a CSK profile
21205ERR_PROFILE_UNSUPPORTED_HWIDHWID not supported by this Alison-Desktop version
21206ERR_PROFILE_UNINITIALIZED_HWIDHWID not initialized. This HWID version is supported, but there was some problem trying to initialize it
21207ERR_PROFILE_ENTRY_ERRORError trying to read an entry
21208ERR_PROFILE_INVALID_PERMITIONSInvalid permissions
21209ERR_PROFILE_LOCKED_TEMPORALYProfile temporally locked
21210ERR_PROFILE_LOCKED_PERMANENTLYProfile permanently locked
21504ERR_CANNOT_INIT_GUISet languague to Spanish
21506ERR_WRONG_PARAMS
21507ERR_IDLE_TIMEOUT
21508ERR_CANNOT_CHANGE_PASSWORDError trying to change the password
21509ERR_HINT_NOT_AVAILABLEIt was not possible to access Password HINTs feature
21510ERR_CANNOT_LOGINIt was not possible to login into the profile or device
21511ERR_CANNOT_LOGOUTIt was not possible to logout from the profile or device


AlisonMobille sdk

Certificate Status

ValueCodeDescription
0OKCertificate status OK. Valid for a signature operation.
22009STATUS_INVALIDATED_C

Invalid Status. A certificate with this status can't be used to sign.

This status can be reached when user changes some security features of the device after installing the certificate. For example: user disables all methods that protect the login to the device.

22010STATUS_CHECK_POLICY_ERROR_CCertificate doesn't comply with the security defined by its policy.
22011STATUS_POLICY_ERROR
_AND_INVALIDATED_CERT_C		Certificate doesn't comply with the policy and it's invalid.

Common codes

ValueCodeDescription
0C_OPERATION_SUCCESSOperation finished successfully.
2STATUS_ERROROperation finished with error.
22105C_CANCELLEDUser cancelled the operation.
22310ERR_C_CERT_ERASEDCertificate erased because wrong password quantity exceeded limit.
22311ERR_C_CERT_LOCKEDCertificate locked because wrong password quantity exceeded limit.
22700ERR_C_ERROR_BACKENDCpLT Backend Error. This error can be generated by a CoLT error, or a conexion error.

Import & Authentication Operation error codes

ValueCodeDescription
22307ERR_C_WRONG_PASSPassword incorrect.
22315ERR_C_1_CERTIFICATE_INSTALLEDError trying to install a certificate when there is already another certificate installed.

Signature Operation error codes

ValueCodeDescription
22008AUTHENTICATION_MODE_NOT_SETTED_CScreen lock is not enabled in the device.
22401ERR_NO_C_CANDIDATE_CERT_FOUNDNone certificate found.
22402PKCS12_PASSWORD_HASH
_DOES_NOT_MATCH_C		Entered password doesn't match with the certificate password.

Alison Server

Not found (23000 - 23250)

ValueCodeDescription
23000ERR_CREDENTIAL_NOT_FOUND
23001ERR_SEAT_NOT_FOUND
23002ERR_CLIENT_NOT_FOUND
23003ERR_AUTHORIZATION_CONFIG_NOT_FOUND
23004ERR_OTP_NOT_FOUND
23005ERR_OBJECT_IN_HSM_NOT_FOUND
23006ERR_SAD_NOT_FOUND
23008ERR_SMS_CODE_NOT_FOUND
23009ERR_APPLICATION_NOT_FOUND

Bad request  (23251 - 23500)

ValueCodeDescription
23251ERR_INVALID_FIELD
23252ERR_CLIENT_ALREADY_EXISTS_FIELD
23253ERR_SEAT_ALREADY_EXISTS_FIELD
23254ERR_SECOND_FACTOR_ALREADY_SET
23255ERR_SECOND_FACTOR_NOT_REQUIRED
23256ERR_INVALID_OTP
23257ERR_OTP_ALREADY_CONFIRMED
23258ERR_AUTHORIZATION_NOT_COMPLETED
23259ERR_KEYPAIR_ALREADY_GENERATED
23260ERR_CERTIFICATE_ALREADY_ADDED
23261ERR_KEYPAIR_NOT_GENERATED
23262ERR_CERTIFICATE_DOES_NOT_MATCH_WITH_PUBLIC_KEY
23263ERR_CREDENTIAL_NOT_COMPLETED
23264ERR_SECOND_FACTOR_NOT_COMPLETED
23265ERR_INVALID_PIN
23266ERR_SAD_EXPIRED
23267ERR_CREDENTIAL_NOT_MATCH_SAD
23268ERR_INVALID_SMS
23269ERR_SMS_ALREADY_CONFIRMED
23270ERR_SMS_CODE_INVALID
23271ERR_SMS_CODE_MAX_ATTEMPTS
23272ERR_SMS_CODE_ALREADY_CONFIRMED
23273ERR_SMS_CODE_WAIT_TIME
23274ERR_SMS_CODE_EXPIRED
23275ERR_SMS_CODE_LOCKED
23276ERR_INVALID_WEBAUTHN
23278ERR_OTP_CODE_INVALID
23279ERR_OTP_CODE_MAX_ATTEMPTS
23280ERR_OTP_CODE_WAIT_TIME
23281ERR_OTP_CODE_NOT_FOUND
23282ERR_OTP_CODE_LOCKED
23283ERR_OTP_CODE_EXPIRED
23284ERR_FIELDS_DOES_NOT_MEET_VALIDATION_REQUIREMENTS
23285ERR_PATH_DOES_NOT_MEET_VALIDATION_REQUIREMENTS

Unauthorized and privileges (23501 - 23750)

ValueCodeDescription
23501ERR_FORBIDDEN

Internal erros (23751 - 23999)

ValueCodeDescription
23751ERR_UNEXPECTED
23752ERR_CAN_NOT_ENCODE_CERTIFICATE
23753ERR_CAN_NOT_GENERATE_CSR
23754ERR_CAN_NOT_READ_OBJECT_FROM_HSM
23755ERR_CAN_NOT_INSTANTIATE_CERTIFICATE_FACTORY
23756ERR_CAN_NOT_DESERIALIZE_PUBLIC_KEY
23757ERR_CAN_NOT_DECODE_CSR
23758ERR_SIGN
23759ERR_CAN_NOT_DECODE_PRIVATE_KEY
23760ERR_CAN_NOT_DECODE_PUBLIC_KEY
23761ERR_CAN_NOT_STORE_OBJECT_IN_HSM
23762ERR_INVALID_CRL_URL
23763ERR_UNREACHABLE_CODE
23764ERR_INVALID_RELYING_PARTY_ORIGIN
23765ERR_COULD_NOT_FORMAT_HTML_FOR_EMAIL

Validation Server (Debbie)


CodeNameDescription
30001ERR_UNDEFINED_RESPONSEUndefined response.
30010ERR_LOGGER_UNDEFINED

Undefined logger.

30011ERR_CONFIG_FILE_EMPTY

Empty configuration filename.

30012ERR_LOADING_CONFIG_FILE

An error occurred while trying to load the configuration file.

30013ERR_CONFIG_FIELD_MISSINGMissing field on the configuration file.
30014ERR_INVALID_SIGNATURE_FORMAT

Invalid signature type format.

30015ERR_EMPTY_PARAMETEREmpty parameter.
30016ERR_CANNOT_CREATE_HTTPSERVER

Error trying to create HTTP server.

30017ERR_INVALID_SIGNATURE

Error trying to validate the signature.

30018ERR_EMPTY_SIGNATURE_INFO

Unable to retrieve information about the signature. The signature must be considered invalid.

It is possible that the format of the signed text is using a set of characters other than those defined in the Debbie configuration file.

30019NOT DEFINEDNot defined
30020ERR_CANNOT_LOAD_CERT

Unable to load the certificate file that is used for validation.

30021ERR_READING_VALIDATION_LEVEL

Unable to read the desired validation level.

30022ERR_INVALID_VALIDATION_LEVEL

Incorrect certPolicyLevel value.

30023ERR_CANNOT_SET_CRL

Unable to set the CRL URL to download.

30024ERR_CANNOT_GET_CRL

Unable to get the requested CRL.

30025ERR_CANNOT_GET_OCSP_RESPONSE

Unable to get the requested OCSP response.

30026ERR_READING_VALIDATION_TIME_LEVELUnable to read the desired validation time level.
30027ERR_INVALID_VALIDATION_TIME_LEVELIncorrect validationTimeLevel value.
30030ERR_LICENSE_EXCEPTION

Error trying to process license code.

30031ERR_LIC_NET_INTERFACE_NOT_FOUND

Unable to find the licensed network interface.

30032ERR_LIC_MAC_ADDR_NOT_FOUND

Unable to find the licensed the MAC address.

30033ERR_LICENSE_REQUEST_PENDING

There is a pending license request generated.

30034ERR_LIC_REQUEST_GENERATION

Unable to generate license request.

30035ERR_LIC_CANNOT_VALIDATE_CODE

Unable to validate license code.

30036ERR_LICENSE_WRONG_FORMAT

Invalid license code format.

30037ERR_LICENSE_INVALIDInvalid license.
30038ERR_LICENSE_EXPIREDExpired license.
30039ERR_LICENSE_VALIDATING

Error trying to validate license code.

30050ERR_SIGNATURE_FORMAT_INVALID

Invalid signature format. In CAdES you might have the signed data included.

30051ERR_SIGNATURE_NONE_SIGNERNo signer certificate found.
30052ERR_SIGNATURE_CORRUPT

Invalid P7B file.

30053ERR_NONE_CERTIFICATE_FOUND

Unable to find a certificate to validate.

30054ERR_SIGNATURE_NOT_COVER_WHOLE_DOC

The signature does not cover the full PDF document.

30055ERR_PDF_CORRUPT

Unable to open PDF. The file format is corrupt.

30056ERR_PDF_IS_PASSWORD_PROTECTED

Unable to open PDF. Password protected PDF.

30057ERR_PDF_NO_SIGNATURES_FOUND

Unable to find signatures in the PDF.

30058ERR_PDF_FILE_NOT_FOUND

Unable to find PDF file.

30059ERR_PDF_INVALID_URIInvalid PDF location URI.
30060ERR_DISABLED_VALIDATIONPolicy is disabled.
30061ERR_READING_STATUS

An error occurred trying to read Status from the configuration file.

30062ERR_PKCS1_CORRUPT

Invalid PKCS#1 file.

30063ERR_PARSING_DNError parsing DN.
30064ERR_PARSING_SIGNINGTIMEError parsing signingtime.
30065ERR_VERIFYING_SIGNATUREError verifying signature.
30066ERR_PARSING_TSASIGNINGTIMEError parsing tsasigningtime.
30067ERR_PDF_CERTIFICATION_NOT_VERIFIEDUnable to verify certified PDF.
30068ERR_PDF_CANNOT_PROCESS_SIGNATUREUnable to process PDF signature.
30069ERR_UNREACHED_CRL_TRUST_LEVELIncorrect crl trust level. It may not have been issued by this Certifying Authority.
30070ERR_CERTIFICATE_SELF_SIGNEDSelf-signed certificate
30071ERR_UNREACHED_TRUST_LEVEL

Incorrect certificate trust level. It may not have been issued by this Certifying Authority.

30072ERR_CERTIFICATE_EXPIREDExpired certificate.
30073ERR_CERTIFICATE_SUSPENDEDSuspended certificate.
30074ERR_CERTIFICATE_REVOKEDRevoked certificate.
30075ERR_VALIDATING_CERTIFICATEA general error occurred while trying to validate the certificate.
30076ERR_FILTERS_DONT_MATCHThe certificate does not comply with the indicated filter.
30077ERR_CRL_EXPIREDThe CRL used to validate the certificate is expired.
30078ERR_CERT_STATUS_UNKNOWN

Unable to determine the certificate status.

30079ERR_CERTIFICATE_UNKNOWN_REVOCATION_AT_EXPIRATIONUnable to determine the certificate revocation status of expired certificate.
30080ERR_OCSP_STATUS_UNKNOWN

The OCSP responder was unable to determine the certificate status.

30081ERR_OCSP_CERT_NOT_YET_VALID

The OCSP Responder certificate is not yet valid.

30082ERR_OCSP_CERTIFICATE_EXPIREDThe OCSP Responder certificate has expired
30083ERR_CANNOT_SET_OCSP

Unable to set the OCSP responder URL.

30084ERR_CANNOT_SET_OCSP_TEST_CERTIFICATE

Unable to set the test certificate for the OCSP responder.

30085ERR_CERTIFICATE_NOT_IN_RANGE

Certificate expiration outside the defined time window.

30086ERR_SIGNATURE_NOT_IN_RANGE

Certificate signature outside the defined time window.

30087ERR_SIGNED_WITH_REVOKED_CERTIFICATEA signature was made with a revoked certificate.
30088ERR_SIGNED_WITH_EXPIRED_CERTIFICATEA signature was made with an expired certificate.

30089

ERR_INVALID_CERTIFICATE_WINDOW

Invalid certificate validity window in subpolicy.

30090

ERR_INVALID_SIGNATURE_WINDOW

Invalid signature validity window in subpolicy

30091ERR_UNREACHED_VALIDATION_TIME_MODEA signature does not comply with the validation time mode required.


PDF Sign Builder


CodeNameDescription
31002ERR_PDFSIGNER_GENERAL_EXCEPTION
31003ERR_PDFSIGNER_GENERIC_ERROR
31004ERR_PDFSIGNER_INVALID_REQUEST
31005ERR_PDFSIGNER_NOT_FOUND
31010ERR_INVALID_FILE


31011ERR_FILE_SIZE_EXCEEDED
31012ERR_PDF_FILE_PROTECTED
31013ERR_INVALID_FIELD
31014ERR_PDF_FILE_INVALID
31020ERR_SIGNATURE_NOT_ENOUGH_SPACE
31021ERR_CANNOT_ADD_SIGNATURE_PAGE
31022ERR_CANNOT_ACCESS_S3
31023ERR_ENTITY_NOT_FOUND
31024ERR_INVALID_JSON_FORMAT
31025ERR_INVALID_PKCS7
31026ERR_EMPTY_PARAMETER
31027ERR_CANNOT_CREATE_SIGN_IMAGE
31028ERR_CANNOT_ACCESS_FILE
31029ERR_INVALID_PARAMETER
31030ERR_INVALID_ALGORITHM
31031ERR_CANNOT_WRITE_FILE


31032ERR_CANNOT_CREATE_SIGNATURE
31033ERR_CANNOT_CONVERT_BASE64
31034ERR_CANNOT_CREATE_FACTOTY


Common Module Connections


CodeNameDescription
40000ERR_CONN_REFUSEDCould not connect to an external service, connection refused.
This error happens when an external service (certificate validation service - Debbie, certificate issuing service - CoLT-gateway, cloud certificate keystore - AlisonServer )  is unreachable from another component.
Possible reasons:
  • The service is down: contact our support team is the error persist, or your technical team if you are running the service locally.
  • New restrictions applied: firewall policy could be applying new restrictions to access the service. Contact your technical team.
40001ERR_METH_NOT_ALLOWED

Could not connect to an external service, HTTP method not allowed.
Some services are published for POST or PUT method. Check if your connection is correct.

40002ERR_NOT_FOUNDCould not connect to an external service, Service not found.
40003ERR_JSON_PARSERError parsing a JSON structure
40004ERR_CONN_TIMEOUTCould not connect to an external service, connection timeout.
40005ERR_INTERNAL_SERVERInternal server error.


Alison Server - Deprecated

Credential Services

CodeNameDescription

51001


Credential not found
51002
Cannot get Credentials
51003
Cannot get Credential
51004
Cannot delete Credential
51005
Cannot create Credential
51006
Credential is linked to an active WebCertificate
51007

Credential type unsupported

WebCertificate Services

CodeNameDescription

51101


Cannot get WebCertificates
51102
Cannot get WebCertificate
51103
Cannot remove WebCertificate
51104
Cannot patch WebCertificate
51105
Cannot create WebCertificate
51106
Cannot sign with WebCertificate
51107
WebCertificate not found

General

CodeNameDescription

51201


Tenant not found
51301
Cannot validate Credential
51302
Validation mode unsupported
51501
Cannot get a certificate thumbprint
51502
Cannot convert X509Certificate to PEM
51503
Cannot sanitize PKCS7
51504
Cannot get PKCS7 Certificate Chain
51505
Cannot get PKCS7 Certificate User
51601
Cannot parse X509Certificate User
51701
Cannot update KeyStore entry
51702
Cannot create KeyStore entry
51703
Cannot get KeyStore entry
51704
Cannot get Provider
51705
Afirma sign failure

Security Services

CodeNameDescription

51802


Access Denied by Authority
51803
Access Denied by Scope
51804
API Group Access
51805
Tenant Name Access
51806
Seat Identifier Access

General Services

CodeNameDescription

51901


Cannot get ServerKeyStore instance
51902
Cannot load ServerKeyStore
51903
Cannot save ServerKeyStore
51904
ServerKeyStore must be loaded
51905
Cannot get X509Certificates
51906
ServerKeyStore must be writable
51907
Cannot add Entry to ServerKeyStore
51908
Cannot get Entry in ServerKeyStore
51909
Cannot init ServerKeyStore
51910
Cannot update Entry in ServerKeyStore
52001
Failure in MobileAuth validation
52101
Field validation fail

Client Services

CodeNameDescription
53001
Client already exists
53002

Client not found

53003

Cannot create Client

53004
Cannot update Client
53005
Cannot delete Client

Mobile Auth Device Enroll Service

CodeNameDescription
53052
Mobile Auth Device Enroll is not Pending
53051
Activation fail
53053
Creation fail
53054
Cannot create Mobile Auth Device Enroll
53055
Mobile Auth Device Enroll not found
53056
Cannot delete Mobile Auth Device Enroll

Mobile Auth Device Service

CodeNameDescription
53101
MobileAuth Device not found
53102
Cannot validate MobileAuth Device
53103
Cannot delete MobileAuth Device

Mobile Auth Device Mechanisms

CodeNameDescription
53151
Push Send fail
53152
OTP Validation fail
53153
Cannot retrieve detect id status
53154
Push message not found
53155
Push mode not supported
53156
Unexpected push message status

Mobile Auth Device Mechanisms

CodeNameDescription
53201
Unexpected result code
53202
Error connecting DetectId Server
CodeNameDescription
53251
Access Denied by Authority
53252
API Group Access




Secure Doc

SecureDoc Backend

CodeNameDescription

// NOT FOUND (60100 - 60199)
60100ERR_COGNITO_USER_NOT_FOUNDCognito user not found
60101ERR_USER_NOT_FOUNDUser not found
60102ERR_TENANT_NOT_FOUNDTenant not found
60103ERR_ROLE_NOT_FOUNDRole not found
60104ERR_FLOW_NOT_FOUNDFlow not found
60105ERR_STEP_NOT_FOUNDStep not found
60108ERR_INVITATION_NOT_FOUNDInvitation to user from tenant not found
60110

ERR_DOCUMENT_NOT_FOUND

The document was not found

60111

ERR_PRESIGNATURE_NOT_FOUND_IN_FLOW_LOCK
60112ERR_VALID_CERTIFICATE_INVITATION_NOT_FOUND
60115ERR_FLOW_LOCK_NOT_FOUND
60116ERR_CERTIFICATE_INVITATION_NOT_FOUND
60117

ERR_STEP_TEMPLATE_NOT_FOUND


60118

ERR_CERTIFICATE_NOT_FOUND






//BADREQUEST (60200 - 60299)
60200ERR_INVALID_EMAILInvalid or unverified email
60201ERR_INVALID_DATEInvalid date 
60202ERR_CAN_NOT_ADD_ADDITIONAL_DOCUMENTS
60208ERR_INVALID_CONTENT_TYPEInvalid document type



60215
ERR_INVALID_DEFAULT_ROLE
The default role must be either AUDITOR, OPERATOR, ADMIN or LOCKED
60216ERR_INVALID_FILTERSThe given filters must be in JSON format.
60217ERR_FLOW_ALREADY_STARTED
60218ERR_INCOMPLETE_FLOW
60219ERR_STEP_NOT_PENDING
60220ERR_STEP_NOT_WAITINGThe user already belong to that tenant
60221ERR_ALL_INVITES_COMPLETED
60222ERR_INVALID_ROLE_NAME
60223ERR_IS_NOT_START_STEP
60224ERR_CAN_NOT_MODIFY_RESERVED_ROLE
60225ERR_FIELDS_DOES_NOT_MEET_VALIDATION_REQUIREMENTS
60226ERR_INVALID_DOCUMENT
60227ERR_USER_DOCUMENT_NOT_SET
60228ERR_USER_ALREADY_BELONG_TO_TENANT
60230ERR_FLOW_DOES_NOT_BELONG_TO_TENANT
60231ERR_ROLE_DOES_NOT_BELONG_TO_TENANT
60232ERR_CAN_NOT_UPLOAD_DOCUMENT_TO_FLOW
60233ERR_INVALID_DOCUMENT_FORMAT
60234ERR_DOCUMENT_ID_NOT_FOUND_IN_PAYLOAD
60235ERR_CAN_NOT_UNLOCK_FLOW
60236ERR_FLOW_LOCK_EXPIRED
60237ERR_FLOW_LOCK_DOES_NOT_MATCH
60238ERR_PATH_DOES_NOT_MEET_VALIDATION_REQUIREMENTS
60239ERR_FLOW_NOT_FINISHED
60240ERR_INVITATION_INVALID
60251ERR_UNAVAILABLE_EMAILUnavailable email
60253ERR_UNAVAILABLE_TENANT_NAMEThe given tenant name is already in use
60254ERR_TENANT_NAME_CAN_NOT_BE_CHANGED



60274ERR_CERTIFICATE_INVITATION_ACTIVE
60275ERR_FLOW_LOCKED
60276ERR_INVALID_ACTION
60278ERR_COULD_NOT_TRANSFER_CREDITS_TO_TENANT
60279ERR_COULD_NOT_CHANGE_GUEST_ROLE
60280ERR_CAN_NOT_REJECT_STEP
60281ERR_INVALID_IMAGE_EXTENSION
60282ERR_PROFILE_IMAGE_SHOULD_BE_SQUARE
60283ERR_DOCUMENT_ALREADY_SIGNED
60284ERR_STEP_TEMPLATE_INVALID_FORMAT




// UNAUTHORIZED (60300 - 6399)
60300ERR_USER_NOT_BELONG_TENANTUser does not belong to this Tenant
60301ERR_INVITATION_NEEDEDInvitation needed to join the tenant
60308ERR_USER_IS_NOT_FLOW_OWNERThe user is not the flow owner
60311ERR_FLOW_EXPIREDThe flow has expired.
60312ERR_NOT_ENOUGH_POINTSThe user does not have enough points to execute that action
60314ERR_HAS_NOT_AUTHORITY
60315ERR_USER_NOT_PARTICIPATES_IN_FLOW
60316ERR_USER_DOES_NOT_HAVE_PENDING_STEP_IN_FLOW




// INTERNAL ERROR (60400 - 60499)
60402ERR_MORE_THAN_ONE_COGNITO_USER_WITH_EMAILThere are two or more cognito users with that email
60404ERR_MORE_THAN_ONE_COLT_USER_WITH_GIVEN_SPECThere are two or more colt users that can be found with the given spec
60407ERR_PRESIGNAn error occurred while doing the presign. Could be because of PDFSigner.
60408ERR_POSTSIGNAn error occurred while doing the postsign. Could be because of PDFSigner.
60416ERR_UPLOADING_FILES_TO_S3
60421ERR_DOWNLOADING_FILE_FROM_S3
60430ERR_UPLOADING_TENANT_CONFIG
60431ERR_UPLOADING_TENANT_IMAGE
60432ERR_INVITATION_ALREADY_COMPLETED
60433ERR_GETTING_ALL_COGNITO_USERS
60434ERR_GENERATING_COGNITO_PUBLIC_KEY
60435ERR_MOCKING_TENANT_IMAGE
60436ERR_UPDATING_TENANT_IMAGE
60437ERR_PARSING_TENANT_LIST
60438ERR_GETTING_LAST_DOCUMENT_VERSION
60439ERR_READING_FLOW_NOTIFICATION_TEMPLATE
60440ERR_READING_INVITE_TO_TENANT_TEMPLATE
60441ERR_GETTING_LAST_DOCUMENT_VALIDATION
60442ERR_SIGNING_APPROVE_DOCUMENT
60443ERR_INVALID_SIGNATURE_ALGORITHM_APPROVE_DOCUMENT
60444ERR_INVALID_SIGNATURE_APPROVE_DOCUMENT
60445ERR_DEBBIE_VALIDATION_DOCUMENT
60446ERR_DELETING_FILES_TO_S3
60447ERR_READING_REQUEST_TENANT_NOTIFICATION_TEMPLATE
60448ERR_TENANT_EMAIL_NOT_FOUND
60449ERR_UPDATING_USER_PROFILE_IMAGE
60450ERR_COLT_CLIENT
60451ERR_CREATING_USER
60452ERR_PDF_SIGNER_CLIENT
60453ERR_ALISON_CLIENT
60454ERR_CLONING_FLOW
60455ERR_COPYING_OBJECT_TO_S3
60456ERR_VERIFY_CERTIFICATE
60457ERR_ENCRYPTING
60458ERR_DECRYPTING
60459ERR_UPLOADING_CERTIFICATE
60460ERR_REPLACING_CERTIFICATE
60461ERR_DELETING_CERTIFICATE
60462ERR_CANCEL_REPLACE_SIGNER
60463ERR_LOAD_SIGNER_KEYSTORE

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